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Excellent product and company
It was very easy to order the operator for my window. In fact, this is roughly the fourth or fifth one I've ordered. My windows are old and the operators are letting go, one by one. I've ordered each one from here and never had an issue. The instructions that come with it are very easy to follow. I highly recommend Rivertown Windows for your BiltBest replacement needs.

Perfect Part
Prompt service and shipping, exact fit replacement operator for BiltBest casement window.

Casement Operators
Fit perfectly in 35 year old windows. Would have liked a bit more lubrication. Seems like a small amount of grease is applied.

Operator
Exact replacement for truth hardware.

Excellent replacement for original!
The instructions are very easy to follow. No special tools or skills are needed. I've used 3 of these so far on different windows. They have held up and work very well. I'm pleased with them.