Parts came quickly and were a perfect fit replacement
Easy to reinstall, simple to operate
LH or RH operator?! I noted in my order - locks on the left, operator on the right. Rivertown sent me a RH operator which was the wrong one. I think they didn't read and follow the note I put in my order. Now I find out that the gear on the LH one is gold, and the RH one (which is for a window on the left in a pair) is silver. That would have avoided this mistake. Not happy. Rivertown only offered to trade if I pay shipping both ways -- I think they should have offered to pay shipping.
Worked perfectly. Finally can use a window that’s been inoperable for 20 years
it worked great